Crypto Transaction Pending or Stuck
A transfer that has not confirmed is usually waiting for block space, not lost. How to verify the real state and what is safe to do.
Crypto Transaction Troubleshooting
When a transfer goes wrong, the first job is always the same: find out what the network actually recorded, rather than what a wallet screen or a support chat says.
Each guide here follows the same structure — the problem, the likely causes, how to verify, what is safe to do, what not to do, and when recovery is not possible. We never promise that funds can be recovered.
Guides
Crypto Not Showing in Your Wallet
Missing balances are usually a display problem, a network problem or a token-listing problem. How to tell which one you have.
Sent Crypto to the Wrong Address
Confirmed transfers are final. The realistic question is who controls the destination — and that determines your only options.
Sent Crypto on the Wrong Network
Same address, different chain. Whether the funds are recoverable depends entirely on who controls the destination address on that chain.
Missing Memo or Destination Tag
On memo-based networks the address identifies the exchange, not you. Without the tag, the deposit lands in a shared account.
How to Read a Block Explorer
The explorer is the source of truth for every transfer. Learning six fields makes almost every transaction problem diagnosable.
Exchange Withdrawal Problems
Separate the exchange's internal status from the blockchain's, then escalate with the right evidence — and recognise the warning signs.
Start here: three states, three responses
- Pending — broadcast but not yet included in a block. Usually a fee and congestion question, and sometimes fixable.
- Confirmed, but not where you expected — the transfer is final. The question becomes who controls the destination address.
- No record at all — the transaction never reached the network, or you are searching the wrong chain's explorer.
What we will not tell you
We do not promise recovery, we do not recommend paid recovery services, and we do not publish tools that ask for your keys. Confirmed transfers are final, and any service claiming otherwise is a known fraud pattern.
Related tools
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Educational information only. Nothing here is financial, legal or tax advice. Read our data methodology for how our live figures are sourced.